PIER System Support | After-Hours Emergency Support

PIER Systems regular business hours are 8:00 am - 5:00 pm Pacific Time, Monday through Friday. Our offices close in observance of the following holidays:

New Year's Day
President's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

For after-hours emergency support please call:

PIER System Support Line 
360-200-1811

PIER annual maintenance agreements include emergency support 24 hours a day, 7 days a week, 365 days a year. Should you require urgent support at any time, please call the above number and you will be directed to either a member of our support team, or an operator, who will then connect you to an on-call support person.

For non-urgent support issues, please contact PIER via the following:


The PIER User Support Site is always accessible by clicking Support from your internal PIER site, or by visiting http://help.piersystem.com.